Patty's Eggnest is a Quick and Delightful Seattle Breakfast
Some people have asked, "Michelle, what have you been up to the last three years since you left your role as Executive Director at Fight to End Exploitation in Wisconsin?"
To them I say, "A little of this and that."
It's been a long pivot. Three years ago when we moved back to our home in Seattle, Mr. Peterson went back to his team at Big Tech Company, and I intended to look for more work in the non-profit sector. A worldwide pandemic and social uprising put a little pause on my personal plans. So, instead, I've steadily picked up short-term and part-time projects that I could work on around my family. Like many others, I found that flexibility became my priority when it came to the kind of work I wanted to do. One of my favorite spots to work was the breakfast diner nearby, Patty's Eggnest.
Patty's is a special place. It's a classic diner known for its Swedish pancakes, generous servings, and welcoming staff. As a waitress, I had the honor of taking orders and refilling coffee for guests. I loved walking up and asking,
"Can I warm you up a little?"
I’m always aware that some people already have their perfect coffee, creamer, and sugar ratio figured out and I'd better pause before I pour or I could ruin it. The goal at Patty's is to delight our guests with quick service and over-the-top delicious food. Ruining someone's coffee is not a part of the experience we wanted to offer.
Whether it's serving breakfast to my neighbors at Patty's, hosting a product booth at a tradeshow in the Seattle Convention Center, or guiding a group of out-of-state guests on a party bus to the Beyonce concert at Lumen Field, there is an art to welcoming and engaging others and it's something I love to do. I've been lucky to work with great small businesses like Patty's Eggnest and others who care about their guests and work hard to keep up their welcoming reputation.
Is "welcoming" a word your guests would use to describe your small business? What about "quick" and "delightful"?
If you had to choose three words now that you want your small business to be known for, what would they be? Getting clear on what you offer and what you want to be known for can help you focus your energies both in-house and online toward those goals. If you're feeling unclear, I'd love to chat.
Contact me for a strategy session today.
